If you have a friend that you would like to recommend our site to, or if you just want to send yourself a reminder, here is the easy way to do it!
Click Here!
If you choose regular mail (free!) and the letter is sent to a U.S. address, expect 4-5 days to receive your letter. If the letter is sent regular mail outside of the country, expect 6-7 days delivery time. You can also choose to upgrade your shipping to a priority shipping method which will create a tracking number for which you can track. In the unlikely event of your letter being lost or late, we offer a full money back guarantee.
3. Can I send a letter for an adult or as a gag gift?
Of course you can. We offer pre-written letters as a convenience to our customers, however, we give you the option to write your own letter as well. Say whatever you want to say. Your words will be copied exactly as they were typed so please be careful of typos!
4. Is your order system secure?
Yes - it is. Our site is secured with a SSL (Secure Sockets Layer) certificate. This creates a secure connection between a client and a server, over which any amount of data can be sent securely. Rest assured that your information will be safe with us
5. What forms of payment do you accept?
We accept MasterCard, Visa, American Express and Discover. We also accept paypal orders.
6. How do I check the status of my order?
Please login to your account where you will see full details of your order.
7. What happens if my letter does not arrive before Christmas?
We have designed our method systematically to avoid this from happening. However, sometimes events can occur that are outside our control. In the unlikely event that this happens we have a full unconditional money back guarantee.
8. Do you offer a money back guarantee?
Yes we do! Absolutely! Our goal is for the letter recipient to be 100% satisfied with our letters. We offer a full 30-day money back guarantee.
13. How do I use a discount/coupon code?
After you have added your item(s) to your cart, you can enter your discount/coupon code at the bottom of the checkout screen. Enter your code in one of the white fields located in the green box as shown below. Make certain you click "Update Cart" for the discount to calculate.
14. Can I ship directly to the child?
YES you can! Once you have selected the perfect stationary, you will be asked to fill out the name and address of the child (see image below). This should be filled out exactly as you would write it on the envelope. It will be copied exactly as you typed it.
15. Can I ship directly to two or more children with the same address?
YES! you can. First, select the perfect stationary for child #1 and enter mailing address when prompted (See FAQ#14 for more detail). Then, select the perfect stationary for child #2 and enter the same mailing address when prompted. NOTE: ALL children will receive their own letter in their own envelope. Multiple letters will NOT be mailed in one envelope.
16. Can I ship directly to two or more children with different addresses?
YES! you can. First, select the perfect stationary for child #1 and enter mailing address when prompted (See FAQ#14 for more detail). Then, select the perfect stationary for child #2 and enter a different mailing address when prompted. NOTE: ALL children will receive their own letter in their own envelope.
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Yes we do! Absolutely! Our goal is for the letter recipient to be 100% satisfied with our letters. We offer a full 30-day money back guarantee. 
